Terms of service
Terms & Conditions
Last updated: September 2, 2026
Welcome to Yvora™.
These Terms & Conditions govern your use of the Yvora™ website and any purchase made through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. Seller Information
The website is operated by:
Legal business name: [LEGAL BUSINESS NAME]
Registered address: [REGISTERED ADDRESS]
Country: Czech Republic
Email: contact.yvora@gmail.com
2. Products
Yvora™ sells pet-related products designed for everyday use, including products for pet care, grooming, travel, safety, wellness, play, and comfort.
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, minor variations in color, appearance, packaging, or manufacturing may occur.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email.
We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases involving suspected fraud, pricing errors, stock issues, or technical errors.
4. Prices
All prices displayed on the website are shown in the currency indicated at checkout.
Applicable taxes, shipping charges, or other costs will be displayed where required before you complete your purchase.
5. Payment
We accept payment methods displayed at checkout.
Payment must be successfully authorized before an order is processed.
6. Shipping
Yvora™ currently ships to the United States.
Our estimated delivery time is generally 1–10 days, depending on the destination, shipping method, carrier, and other circumstances.
Delivery estimates are not guaranteed unless expressly stated otherwise.
For more information, please see our Shipping Policy.
7. Right of Withdrawal
Where applicable under consumer protection law, customers have the right to withdraw from a distance contract within 14 days without giving a reason, subject to applicable legal exceptions.
For physical goods, the withdrawal period generally begins when the consumer, or a third party designated by the consumer, receives the goods.
For more information, please see our Refund & Return Policy.
8. Defective or Non-Conforming Products
Nothing in these Terms & Conditions limits mandatory consumer rights concerning defective, damaged, or non-conforming products.
If you receive a defective or incorrect product, please contact us at contact.yvora@gmail.com as soon as reasonably possible so that we can assist you.
9. Intellectual Property
All content appearing on the Yvora™ website, including logos, trademarks, product names, text, graphics, images, designs, and other materials, is owned by or licensed to Yvora™ unless otherwise stated.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
10. Website Use
You agree not to use our website for unlawful purposes or in a way that could damage, disrupt, or interfere with the website or its operation.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Yvora™ shall not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.
Nothing in these Terms limits rights or liabilities that cannot legally be excluded under applicable consumer protection law.
12. Force Majeure
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, transportation disruptions, carrier delays, governmental actions, technical failures, or other unforeseen events.
13. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be made available on our website.
14. Governing Law
These Terms are governed by the laws applicable to the seller and the applicable mandatory consumer protection laws.
Nothing in these Terms is intended to deprive consumers of mandatory rights granted by the laws applicable to them.
15. Contact
For questions regarding these Terms & Conditions:
Yvora™
Email: contact.yvora@gmail.com